Support.com is launching PC HealthCheck a free internet based service that check users’ PC on demand. Read more in my articleSupportSpace
I visited the SupportSpace booth yesterday and I saw a demo of the service. I like it a lot. It could be a great replacement of traditional phone-based Tech Support services. Directly on the home page, users can see the experts’ profiles, rates and ranking. Once the user has selected an expert to help to troubleshoot her/his computer, a chat session is engaged with her/him. Using a Remote Desktop like software with no client download, the expert conduct the maintenance task ordered.Aternity
Aternity, an Intel Capital portfolio company, launches its platform that monitors desktop performance, application usage/usability, human productivity, and end-to-end performance of every application transaction. Any problems is identified and the computer user is notified.Symantec
I already published about the Symantec Family Safety Initiative that helps parents with their children online safety. I like the fact that this solution requires the kids collaboration to work properly, and it does not invade their privacy too much: any content from their favorite social networking website site as private is not shown to the parents. Read more in my article Permalink | Comment | Uberbargain | Uberphones
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[Source: Ubergizmo]
